Privacy Policy

This Privacy Policy (“Policy”) explains how Lokalsim collects, uses, discloses, transfers, and stores your personal data, as well as your rights and choices regarding that data. This Policy should be read together with our Terms and Conditions and, where applicable, our Terms of Use.

If you have been provided access to Lokalsim’s services by a third party (for example, a travel agency, reseller, or employer), we may receive your personal data from them. You should also review that third party’s privacy policy, as their data handling practices may differ from ours.

Personal Data We Collect and How We Collect It

Personal data is any information that relates to an identifiable individual. The type of data we collect depends on how you use our website and services.

1. Personal Data You Provide Directly

We collect personal data when you:

• Create an account on Lokalsim

• Purchase an eSIM or other services

• Subscribe to newsletters or marketing communications

• Contact us via email, chat, or customer support

• Submit forms or upload content on our website

This data may include:

• Name

• Email address

• Phone number

• Billing and payment information

• Account login details

• Communications with us

2. Personal Data Collected Automatically

When you use our website or services, we may collect:

• IP address

• Device type, operating system, and browser type

• Approximate location data

• Cookie identifiers

• Usage data such as pages visited and interactions

Some of this information is collected using cookies and similar technologies. Please refer to our Cookie Policy for more details.

3. Personal Data from Third Parties

We may receive personal data from:

• Partners or resellers providing access to our services

• Social media platforms when you log in using third-party accounts

• Marketing and advertising partners

• Payment, analytics, fraud prevention, and identity verification providers

• Publicly available or legally permitted data sources

How We Use Your Personal Data

We use personal data to:

• Provide, operate, and improve our services

• Process purchases and payments

• Create and manage user accounts

• Communicate about orders, updates, and support

• Send marketing communications where permitted

• Monitor usage and performance

• Detect and prevent fraud or security issues

• Comply with legal and regulatory requirements

Sharing Your Personal Data

We may share your personal data with service providers, payment processors, analytics partners, and legal authorities where required. Lokalsim does not sell your personal data.

Data Storage and Security

We apply reasonable technical and organizational measures to protect your personal data. Data is retained only for as long as necessary or as required by law.